New testimonials are added to your Senja account as unapproved.
This gives you time to review the testimonial and do the following:
Add testimonial highlights
Add testimonial tags
Correct spelling mistakes
Review video transcripts
Review consent to share
Send a thank you video or thank you gift
Before you approve the testimonial. Read more about approving testimonials.
You can auto-approve testimonials when importing them or by enabling auto-approval at the form level. To enable auto-approval for a form:
Go to your form settings
Enable the 'Auto approve' option
This will automatically publish 4-5 star video reviews to your widget.
Approved testimonials
Can be seen in all accounts
Can be seen in the Chrome Extension
Can be shared in the Studio
Can be shared with a link
Unapproved testimonials
Can be seen in your account
Cannot be shared in the Studio
Can be shared with the share link