Troubleshooting Proof page
Some users have reported an issue where the Proof page fails to load, which can prevent the import of testimonials. This is often caused by a caching issue or a conflict with your browser extensions.
This is applicable to any Senja plans: Free, Starter, and Pro.
Solution
If you're experiencing this issue, please try the following troubleshooting steps:
Clear your browser cache and cookies. This is the most common cause of the issue.
Disable all browser extensions. Some extensions can interfere with the Proof module.
Try a different browser. This will help you determine if the issue is specific to your browser.
Ensure you are on a stable internet connection.
If you've tried all of the above and are still having trouble, please contact our support team for further assistance.