What can I do in my Proof page?

Your Proof page is where every testimonial you collect or import ends up. From here you can find testimonials, approve them, edit them, thank your customers, and turn testimonials into images, case studies, and more.

Where your testimonials come from

• Go to your Proof page: https://app.senja.io/

• Testimonials from forms, auto-import, import from web, spreadsheet upload, and manual import all land here

• Form submissions show up in the Proof page, not in the Forms page

• If you haven't added any testimonials yet, you'll see a prompt to import them

Find testimonials

• Testimonials are sorted by date, newest first

  • The date is when your customer gave the testimonial, not when you imported it

  • You can't change the sort order

• Type in the search bar using everyday language, like "unapproved testimonials praising our pricing"

• Use the status filters at the top, next to the search bar:

  • By approval: Approved, Unapproved, Incomplete

  • By Thank Yous: Thanked, Not thanked

  • By Customer: Verified, Unverified, Subscribed, Churned

• Click Filter to filter by source, rating, tags, forms, language, type, highlights, company logos, avatars, images, email, or word count (see How to search, filter, and sort testimonials)

• Tag filters use OR by default, switch to AND to show testimonials that have all selected tags (see How to create, apply, and manage tags)

Approve testimonials

• Every testimonial is either Approved or Unapproved

• Only approved testimonials can be used in Studio (widgets, Walls of Love) and Proof Reels

• Forms and auto-import can be set to approve automatically

  • Testimonials from import from web, spreadsheet upload, and manual import are approved by default

• Approve or unapprove from the customer page, or select several testimonials and do it in bulk

See How to approve testimonials (and what it means)

The customer details

Click any testimonial to open the customer details. Customer information are on the left, and the testimonial and its actions are on the right.

Customer information

• Add or update the customer's photo, name, tagline, email, job title, company, website, and company logo (see Customer details and privacy)

• If your form has a consent page, the customer's consent shows under the testimonial (see How to collect consent to use testimonials)

• To protect a customer's privacy, change their name to initials or "Anonymous", remove their photo, or delete their email (see Customer details and privacy)

Edit the testimonial

• Click Edit to change the title, rating, text, images, language, source, source URL, and date

  • Changing the text, rating, source or source URL of an imported testimonial removes its Verified mark

  • Cutting words from the start or end keeps it

• Text editing only works on the answer to the primary question

• Select text to highlight the best part

• On Pro, click Add translation to create other language versions

• Want a shorter version for a landing page? Duplicate the testimonial and edit the copy, so the original stays intact

Video testimonials

• Videos are transcribed automatically, click Edit → Edit transcript to fix mistakes

• Add an Excerpt to show the best bit next to the video

• Add a thumbnail, replace the video, or click Trim to cut the start or end

• When a form has several questions, Senja stitches the answers into a multiclip - you can share it as a link and show it in widgets, but you can't download it

Tags, duplicates, and merges

• Add a tag to group testimonials by topic, consent, campaign, or anything else you want to filter by later

• Duplicate makes a copy you can edit without touching the original

• Merge testimonials from the same customer into one customer page

  • Testimonials coming from the same email address are merged automatically

  • Merging doesn't combine the text, and it can't be undone

  • See How do I merge testimonials?

Thank your customers

• Click Thank customer to send a personal thank-you email

  • You can attach a video, photo, or GIF

• Already thanked them outside Senja? Click the arrow next to Thank customer and choose Or mark as thanked

• This only works if the customer has an email address and hasn't been thanked yet

Share and reuse testimonials

Click Share on the customer page to:

• Copy link to testimonial for a public testimonial page

• Add a call to action to the testimonial page for adding a CTA button to the shared URL

• Embed testimonial/video on your website

• Download videos (See How do I download my testimonials?)

• Turn into case study, then share it as a link or export it as a PDF (see How to turn testimonials into case studies)

• Create an image from a studio template and save your design as a template (see How to create image template)

• Create an animated video from the testimonial (see How to create social videos)

Bulk actions

Tick the checkbox next to each testimonial, or filter first and tick the checkbox next to Filter to select everything shown. A toolbar appears at the bottom with these options:

• Add Tag, see How to create, apply, and manage tags

• Translate the testimonials

• Analyze the testimonials

• Share the testimonials as link, widget, image, or Wall of Love

• Export/download the testimonials to CSV

• Approve or Unapprove the testimonials

• Merge the testimonials (irreversible)

• Delete the testimonials (irreversible)

Some notes:

• To export everything, click the 3-dots next to Invite a customer → Export all to CSV

• You can't edit testimonial text in bulk, and the Senja API can't update existing testimonials

• To move testimonials to another project, export them to CSV, switch projects, and upload the CSV. See How do I duplicate testimonials across projects?

Delete testimonials

• Delete one testimonial from the customer page, or several at once from the bottom toolbar

• You need to be an Owner, Admin, or Editor to delete

• Deletion is permanent, there's no trash or restore

• On the Free plan, deleting testimonials doesn't free up your 15-testimonial limit

Troubleshooting

Can't find a testimonial?

Clear your filters and search bar. If it's still missing, it may not have imported correctly, so try importing it again.

Testimonial has no Verified mark?

Only testimonials matched to a Stripe payment, or imported unchanged with a link to the original post, are verified.

Testimonials you created by hand, uploaded from a spreadsheet, saved with the Chrome extension or edited after importing don’t get the mark. See What are verified testimonials?

Can't add more testimonials?

The Free plan allows 15 testimonials. Upgrade to Starter or Pro for unlimited testimonials.