Senja
Report a bugChangelogAffiliate program
Get started
How do I get started with Senja?
About Senja
Senja for agencies
How can I find out what’s new?
Account and projects
Account
Plans and bIlling
What are the differences between the free and paid plans? How do I change my Senja plan? How do I cancel my paid plan? What to do if my signup/upgrade payment failed? What happens if my recurring payment fails? Why is my paid subscription not active on my project? Can I reactivate my subscription at the old price? Why did I get a renewal notice after I was gifted my next month free? Can I get an invoice for my payments? How do I add my company name and billing address to an invoice? Can I update past invoices with new billing information? How to request a refund for your Senja subscription What happens after I collect more than 15 testimonials? Does Senja offer discounts? Does Senja offer a discount for nonprofits/charities? How do I claim my discount? How to update your payment information How to switch from an annual to a monthly subscription What to expect after my refund is processed
Projects
Affiliate program
Collect testimonials
How do I collect testimonials with Senja? How to collect video testimonials with Senja Effective strategies for collecting video testimonials Video orientation and dimensions in Senja How to display an image instead of a video for a testimonial How to approve testimonials automatically
Senja forms
Import testimonials
Chrome extension
Manage testimonials
Proof
Tags
Share testimonials
How do I share my testimonials? How do I share a link to a testimonial?
Senja’s Studio
Thank Yous
Brand kit
How do I add a rich snippet?
Sharing to various platforms
Share and download testimonials with Senja’s Chrome extension Can I ask my customers to share their testimonial?
Analyze testimonials
What are testimonial analytics? How do I analyze my testimonials?
Automate testimonials
How do I send a thank you gift? Testimonial automation with Zapier Examples of testimonial automations Collect testimonials in a chatbot Can I adjust the timing of automated follow-up emails? How to set up Slack notifications for new testimonials How to regenerate API key
Senja for developers
Can I pre-fill collection form fields? Add Senja widget testimonials to your app Webhook Integration REST API How to hide app store icons using CSS Add Senja video testimonials to your app Handling review dates and the API
Sell more with Senja
How to sell more courses with Senja
Troubleshooting
Troubleshooting blocked domains and CNAME errors Troubleshooting common import errors Troubleshooting common sizzle reels issues Troubleshooting form URL error Troubleshooting Google review date discrepancies Troubleshooting Product Hunt import errors Troubleshooting Proof page Troubleshooting testimonial import errors Troubleshooting video download issues Troubleshooting video playback 'the black box' issue Troubleshooting video quality issues Troubleshooting Webflow widget
Account & Billing
Why are my portrait videos being rotated?
Widget
HighLevel contact invitations are no longer supported Why Google review images appear as broken links (403 error) What to do when password reset emails aren't received Why can't I find my coupon code after submitting a video testimonial?
Contact Us
How do I contact Senja support? Do you offer high-priority or 1:1 support? How do I request a feature or integration? How do I report a bug? How to check the status of your support ticket
Other
Does Senja provide security documentation or complete security questionnaires? Does Senja offer live demos or calls? How do I connect Senja to Claude with MCP?
Account and projects

Plans and bIlling

What are the differences between the free and paid plans?

How do I change my Senja plan?

How do I cancel my paid plan?

What to do if my signup/upgrade payment failed?

What happens if my recurring payment fails?

Why is my paid subscription not active on my project?

Can I reactivate my subscription at the old price?

Why did I get a renewal notice after I was gifted my next month free?

Can I get an invoice for my payments?

How do I add my company name and billing address to an invoice?

Can I update past invoices with new billing information?

How to request a refund for your Senja subscription

What happens after I collect more than 15 testimonials?

Does Senja offer discounts?

Does Senja offer a discount for nonprofits/charities?

How do I claim my discount?

How to update your payment information

How to switch from an annual to a monthly subscription

What to expect after my refund is processed