Proof

Can I recover a deleted testimonial?

No — deleted testimonials cannot be recovered. Senja performs hard deletes, meaning when a testimonial is deleted, it's permanently removed from the database. There's no trash, archive, or recovery mechanism.

This is applicable for all Senja plans: Free, Starter, and Pro.

What to do instead

If you've accidentally deleted a testimonial:

  • Contact the customer: Ask them to resubmit their testimonial, you can offer a reward to motivate them

  • Check imports: If the testimonial was originally imported from a platform like G2, Shopify, or Yelp, you may be able to re-import it

Deleted an entire form?

If you deleted an entire form (not just individual testimonials), all testimonials collected through that form are also permanently deleted.

See Can I restore a deleted form and its testimonials? for more details.

Deletion is permanent. Always verify before confirming any deletion action, as testimonials cannot be restored once deleted.

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