How do I download my video testimonials?
You can download video testimonials in your Senja dashboard that are coming from any sources. Please note that you cannot download the multipart video (the auto-merged version that is coming from form with multiple questions).
This is available on all Senja plans. Free plan will give SD quality and the paid plan (Starter and Pro) will download the videos in HD quality.
Download video(s) from 1 testimonial
Go to your Proof page: https://app.senja.io/
Choose the testimonial with the video(s) you want to download
On the customer page modal, click Share
Click Download videos
If you have more than 1 videos in that testimonial:
Only individual videos are downloaded
The multiclip (auto-merged version) is not included
Download videos in bulk
Go to your Proof page: https://app.senja.io/
Click the Filter button
The filter sidebar will show on the right side
Click on the Type filter, set it to Video
Now your Proof page will show only the testimonials with video
Click the check-box next to Filter
You can also select the testimonials one by one
A popup toolbar will appear in the bottom
Click Export
All videos will be exported as CSV
1 testimonial = 1 line
You'll get the link to the video
If you have multiple videos in 1 testimonial, all links will be in 1 cell, separated by comma
The multiclip (auto-merged version) is not included
If you encounter any problems with video downloads, see Troubleshooting video download issues.