Proof

What happens if I edited testimonials by mistake

Here's the key thing to know: Senja lets you edit a testimonial after it's been collected, but there's no undo button or restore option once you save. If you accidentally changed the wording and you know what it said, open the testimonial again and edit the text back manually.

This is applicable for all Senja plans: Free, Starter, and Pro.

What you can edit after a testimonial is submitted

From the Proof page, you can open a testimonial and click Edit to update its details. You can edit:

  • Testimonial text

  • Testimonial title

  • Rating

  • Images

  • Language

  • Testimonial source

  • Source URL

  • Submission date

  • Translations

  • Highlighted parts of the testimonial

For the full editing steps, see How do I edit a testimonial?.

Editing testimonial text is only available for the response to the primary question.

What happens when you save an edit

The edited version replaces what was there before. There's currently no way to:

  • Undo the last text edit

  • Restore the original wording automatically

  • View a revision history

Whatever you save is what shows on that testimonial record — unless you edit it again manually.

Can you restore the original words?

There's no built-in restore option. But if you still have the original wording somewhere, click Edit, paste the text back in, and click Save.

You might find the original wording in:

  • Email notification about incoming testimonial, if it's coming from Senja forms

  • The source platform, for example if the testimonial is coming from imports

  • Export document (if you exported it before)

  • A screengrab, if the testimonial text is coming from manual import of images

  • Slack notification, if you connect Senja to Slack

If the issue is that the testimonial was deleted, not edited, use How to recover a deleted testimonial? instead.

Best way to create a shorter version

If you want a shorter quote for a widget, landing page, or social proof section, do not edit your only copy. Instead:

  1. Duplicate the testimonial

  2. Edit the duplicate into the shorter version you want to show

  3. Add a tag so you can tell the short version apart from the original

This keeps the full testimonial intact. For that workflow, see How to show only part of a long testimonial.

Best practices before editing a submitted testimonial

  • Duplicate first if you want a snippet, teaser, or shortened quote

  • Tag the original clearly so you can find it later

  • Check whether you are editing the main testimonial or a duplicate before clicking Save

  • Use highlights for emphasis instead of rewriting the full text where possible

  • Keep a copy of the original wording if the exact phrasing matters for approval or compliance

If the person who submitted the testimonial wants to make a change

A new submission doesn't replace an older one. Each submission is stored as a separate testimonial.

If someone wants to correct a typo or update what they said, they should contact you directly so you can edit it manually.

See Submitting multiple testimonials or updating an existing one for more details.

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