How do I contact Senja support?
Got an issue with your Senja account? We want to help you.
This is applicable to any Senja plans: Free, Starter, and Pro.
What to include in your message
To help us resolve your issue faster, share:
Your account email so we can locate your account
A description of the problem, what happened and what you expected
Screenshots or screen recordings, if something looks broken or confusing
URLs, links to the specific form, testimonial, or widget where the issue occurs
Error messages, if you see any error text, copy it exactly
The more detail you provide, the faster we can help.
Response times
We aim to resolve all tickets within 2 days or less. Complex issues may take longer depending on ticket volume.
After submitting the form, you'll receive a confirmation email. You can reply directly to that email if you need to add more information.
Use our contact form to get the quickest response.