About forms

How do I edit the thank you email?

Senja can send automatic thank you emails when someone submits a testimonial. Customization options depend on your form type.

This is applicable for all Senja plans: Free, Starter, and Pro.

Customize the thank you email

Senja form lets you customize the subject, message, and even add a video to your thank you emails.

  • Go to your Forms page: https://app.senja.io/forms

  • Go to the form, click the ⚙️ icon and choose Edit

  • Go to Settings tab, scroll down to Send thank you email

  • Toggle Enable automatic thank you emails on

  • Click the Thank you email to customize the copy

  • Make your updates:

    • From name

    • Reply-To email

    • Email subject

    • Enable/disable spokesperson avatar

    • Enable/disable company logo

    • Email body

    • Optionally, Record a thank you video (paid plans only)

  • Click Save changes

A live preview shows how your email will look with your logo, content, and any rewards or CTAs you've set up.

You can disable automatic thank you emails entirely if you prefer to send them manually.

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