Why can't I change the primary question on a form after responses?
When you are creating a form, you have the options to create multiple questions. By default, Senja marks the first question as primary question in the background.
This is applicable for any Senja plans: Free, Starter, and Pro.
The mechanism
Any form will start with 1 question only (in Question #1 page)
This question is automatically assigned as primary question
You can edit the text in primary question
You can add more questions to your form
When you rearrange the questions:
Primary question can be rearranged as well, as question #2, #3, etc.
Primary question can't be deleted regardless the position
You cannot reassign the Primary question label to other questions that you add (it happens in the background)
After you collect responses using this form, you can't change the primary question
This is a system limitation that maintains your data integrity
The primary question's video is the only one used in widgets or your Wall of Love. Always set your most important question as the primary one.
How to change your primary question
If you need to change your primary question, please contact our support team. We can update the primary response for you.