What to expect after my refund is processed
Once your refund is processed, here's what you can expect in terms of timeline, payment method, and notification.
This is applicable for Senja paid plans: Starter, and Pro.
Refund timeline
Once a refund is initiated on our end, it typically takes 5-10 business days for the funds to appear in your account. This timeline can vary depending on your bank or credit card provider.
If you haven't received your refund after 10 business days, please contact your bank for an update. If they are unable to help, please reach out to our support team.
How you'll receive your refund
Your refund will be sent back to the original payment method used for the subscription. For example, if you paid with a credit card, the refund will be credited to that same card.
Refund notification
You will receive an email confirmation from our support team as soon as your refund has been processed on our end.
Please note that while the refund is processed on our end immediately, the funds may take several days to be reflected by your financial institution.