Senja
Plans and bIlling

How to update your payment information

This article explains how to update your payment information for your Senja account.

This is applicable only for paid accounts: Starter and Pro.

The easiest way to update your payment information is to use the unique link that is sent to your email address.

  1. Open your email inbox and search for an email from Senja with a subject line like "Update your payment information" or "Your payment has failed".

  2. Open the email and click on the link to update your payment information.

  3. You will be redirected to a secure page where you can enter your new payment details.

  4. Follow the on-screen instructions to complete the process.

To quickly find the email, you can use the search function in your email client. Here’s an example of how to search in Gmail:

A screenshot of the Gmail search filter interface. It shows fields for 'From', 'To', 'Subject', 'Has the words', and 'Doesn't have'. There is also an option to search by attachment status and a date range.

Method 2: Contact support

If you can't find the email with the payment update link, you can contact our Support team. They will be able to provide you with a new link.

For your security, please do not share your credit card information directly with our Support team.

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