How to customize invitation emails

You can personalise the form invitation email that you will send to your customers. The email invitation setup is specific per form, but cannot be personalized per customer that you send an invite to.

Customizing the emails

• Go to Forms https://app.senja.io/forms

• Choose the form that you want, and click Invites

  

• Go to Email sequence tab

  

• Click on the Invite email bar to open the editing modal

  

• Make your edit

  • Sender name (the From email address is uneditable, it's automatically set as <project_slug>@invites.senja.io)

  • Reply-To email (if your customer reply to your form invite, this is the reply-to address)

  • Email subject

  • Spokesperson

  • Company logo

  • Email body

  • Label for leaving testimonial

  • Label for declining the request

    

• The email will be autosaved

• Click Send test email to see how it looks (it will be sent to the email address of the project owner)