This article explains how to edit your account settings, including your name and email address. It also provides troubleshooting steps for common issues you might encounter.
How to edit your account settings
To edit your account settings, please follow these steps:
Log in to your Senja account.
Navigate to the "Account" section. You can usually find this in the main menu or by clicking on your profile icon.
On the account settings page, you will see options to edit your name and email address.
Make the desired changes and click "Save" to update your settings.
Some account settings may not be editable by users. If you are unable to change certain information, you may need to contact our support team for assistance.
Troubleshooting
If you encounter any issues while trying to edit your account settings, here are some common solutions:
"Something went wrong" error: This is a known issue that our team is working to resolve. If you see this error, please contact our support team and we will be happy to assist you.
Unable to change email address: If you are unable to change your email address, it may be because the new email address is already associated with another Senja account. Please ensure that the new email address you are trying to use is not already in use.
If you are still having trouble editing your account settings, please don't hesitate to contact our support team. We are always here to help!