Overview
This guide explains the process of submitting multiple testimonials and how to update a testimonial you've already submitted. We aim to ensure that all testimonials are authentic and valuable for both our users and their customers.
Submitting a New Testimonial
You can submit a new testimonial at any time. Each new submission is treated as a unique entry. If you are submitting a testimonial for a product or service you have already reviewed, your new testimonial will be stored as a separate entry.
Updating an Existing Testimonial
If you need to update a testimonial you have already submitted, please contact the business directly to request the change. They can then manually update your existing testimonial with the new information. This ensures that your feedback is accurately represented.
Tip: When requesting an update, be sure to include the original testimonial details and the changes you would like to make. This will help the business process your request more efficiently.
Rules for Multiple Submissions
Authenticity is key: All testimonials should be genuine and reflect your own experiences.
One testimonial per form: You can only submit one testimonial per form. If a business has multiple forms for different aspects of their business, you can submit a testimonial for each.
No character limits: Feel free to be as detailed as you like in your feedback.
Important: Please do not submit duplicate testimonials. If you have already left a testimonial and wish to add more feedback, consider updating your existing one or submitting a new, distinct testimonial if you have new experiences to share.
Frequently Asked Questions
Q: What happens if I submit a testimonial for a product I've already reviewed?
A: Your new testimonial will be saved as a new entry. It will not automatically overwrite or merge with your previous testimonial.
Q: Can I submit both a video and a text testimonial at the same time?
A: This depends on the form you are using. Some forms may only allow for one type of submission (either video or text). Please refer to the specific form's instructions. For more details, see our article on Understanding "Video OR Text" forms.