Troubleshooting

Why are my portrait videos being rotated?

HighLevel contact invitations are no longer supported

What to do when password reset emails aren't received

How to restore a deleted form and its testimonials

Troubleshooting Google Review Date Discrepancies

Troubleshooting Common Import Errors

How to fix network errors

Why can't I log in to my Senja account?

How to request a refund for your Senja subscription

How to transfer a workspace or project to another Senja account

How to get a refund for accidental subscription upgrades

Why did I receive an email with the wrong name?

How to Restore Your Plan After a Payment Failure

What happens to my testimonials if I cancel my subscription?

How to switch from an annual to a monthly subscription

What happens if your recurring payment fails?

How to update your payment information

Can I reactivate my subscription at the old price?

How to make avatar circles bigger in your widget

Video playback issues in reviews after using slider controls

Video stops playing on mobile while audio continues in widget

Can I restore my form to a newer version after reverting?

Troubleshooting non-working feedback form links

My downloaded case study PDF isn't editable.