Troubleshooting
This collection contains common issues users face in Senja and how to resolve them
Why are my portrait videos being rotated?
HighLevel contact invitations are no longer supported
What to do when password reset emails aren't received
How to restore a deleted form and its testimonials
Troubleshooting Google Review Date Discrepancies
Troubleshooting Common Import Errors
Troubleshooting Blocked Domains and CNAME Errors
Troubleshooting the Proof module
Why can't I find my coupon code after submitting a video testimonial?
Troubleshooting Video Playback: The 'Black Box' Issue
Troubleshooting testimonial import errors
How to fix network errors
Why can't I log in to my Senja account?
How to request a refund for your Senja subscription
How to transfer a workspace or project to another Senja account
How to get a refund for accidental subscription upgrades
Why did I receive an email with the wrong name?
How to Restore Your Plan After a Payment Failure
What happens to my testimonials if I cancel my subscription?
How to switch from an annual to a monthly subscription
What happens if your recurring payment fails?
How to update your payment information
Can I reactivate my subscription at the old price?
Troubleshooting: My website isn't appearing in Senja
What to expect after your refund is processed