Troubleshooting
This collection contains common issues users face in Senja and how to resolve them
Why are my portrait videos being rotated?
HighLevel contact invitations are no longer supported
Why Google review images appear as broken links (403 error)
What to do when password reset emails aren't received
How to restore a deleted form and its testimonials
Troubleshooting Google Review Date Discrepancies
Troubleshooting Common Import Errors
Troubleshooting Blocked Domains and CNAME Errors
Troubleshooting the Proof module
Why can't I find my coupon code after submitting a video testimonial?
Troubleshooting Video Playback: The 'Black Box' Issue
Troubleshooting testimonial import errors
How to get a refund for accidental subscription upgrades
How to request a refund for your Senja subscription
How to transfer a workspace or project to another Senja account
Why did I receive an email with the wrong name?
How to Restore Your Plan After a Payment Failure
How to update your payment information
Troubleshooting: My website isn't appearing in Senja
What to expect after your refund is processed
What happens to my testimonials if I cancel my subscription?
How to switch from an annual to a monthly subscription
Can I reactivate my subscription at the old price?
Why can't I log in to my Senja account?
How to fix network errors