Troubleshooting the Proof module

Some users have reported an issue where the Proof module fails to load, which can prevent the import of testimonials. This is often caused by a caching issue or a conflict with your browser extensions.

Solution

If you're experiencing this issue, please try the following troubleshooting steps:

  1. Clear your browser cache and cookies. This is the most common cause of the issue.

  2. Disable all browser extensions. Some extensions can interfere with the Proof module.

  3. Try a different browser. This will help you determine if the issue is specific to your browser.

  4. Ensure you are on a stable internet connection.

If you've tried all of the above and are still having trouble, please contact our support team for further assistance.

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