One thing that makes Senja powerful is that it is the single source of truth for your proof. Your video testimonials, text testimonials, reviews, shout outs, screengrabs, and case studies all in one place.

What proof can I import?

Senja supports the importing of the following types of proof:

  • Case studies

  • Screengrabs [of positive customer feedback]

  • Reviews

  • Social shoutouts

  • Video testimonials

  • Text testimonials

What types of importing are there?

Senja supports two types of importing proof: one-off imports and auto-sync imports.

One-off imports

  • You can run a one-off import on the Import screen

  • Alternatively you can use our Chrome Extension to import testimonials when you are browsing

  • This will import the proof you choose into your Senja account and make it available to manage and share

Go to Imports

Navigate to the Import screen

Click on Import from web and select your source

Pick the source of your proof to begin the process

Follow the instructions

Different sources have different steps. You can follow these steps inside Senja

Click import

This imports the proof into your account

Your proof is imported

It's now ready to manage and share! Click on it to view

Auto-import

Auto-sync is available on Senja's paid plans

  • Senja can automatically import your new proof from supported platforms

  • We call this functionality auto-import

  • You can have a constant stream of new proof in your account

  • You need to enable auto-import for each platform

  • To enable auto-import, click on "Auto-import" on the import page

Troubleshooting Common Import Failures

Having trouble importing testimonials? You're not alone. Many common issues can be resolved quickly by following our comprehensive guide.

We've compiled a list of the most frequent import errors and their solutions in our Troubleshooting Common Import Errors article. This guide covers:

  • Fixing generic "Something went wrong" messages

  • Correcting URL format issues for platforms like LinkedIn, Amazon, and Product Hunt

  • Resolving sync failures with Google and Trustpilot

  • Troubleshooting file upload problems for videos and other formats

  • Understanding and resolving plan limitations that may block imports

If you're experiencing any import-related difficulties, we highly recommend reading our troubleshooting guide before contacting support. It's the fastest way to get your imports working correctly.

What import sources does Senja support?

Here's a list of import sources supported by Senja, including whether or not auto-sync is supported:

  • Text testimonials

  • Video testimonials

  • Screengrabs

  • CSV / XLS

  • X (Twitter)

  • Product Hunt

  • LinkedIn

  • Reddit

  • Google auto-sync

  • Facebook auto-sync

  • Instagram

  • Capterra auto-sync

  • Trustpilot auto-sync

  • G2 auto-sync

  • Yelp auto-sync

  • Zillow auto-sync

  • Airbnb auto-sync

  • Realtor auto-sync

  • Homestars auto-sync

  • Skillshare auto-sync

  • Wordpress auto-sync

  • Sourceforge auto-sync

  • Fiverr auto-sync

  • Whop auto-sync

  • Appsumo auto-sync

  • Amazon auto-sync

  • Udemy auto-sync

  • Chrome Store auto-sync

  • YouTube

  • Tiktok

  • Shopify

  • Play Store

  • App Store

  • Slack

  • Discord

  • Whatsapp

  • Telegram

  • Apple Podcasts

  • Testimonial.to

  • Case Studies

What do I do if my source isn't supported?

  • You can suggest a new source, see below

  • Alternatively import it as text or video using the Imports screen

  • Or, import it using the free Senja Chrome Extension

How can I suggest a new import source?

You can suggest a new import source here.

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