Instead of sending testimonial requests manually or as one-off campaigns, you should automate collection 24/7. That way you always have recent and relevant proof to share.
You will collect more testimonials by automating a request at the best time. The best time depends on your business or offer, but can be summarised as follows:
Course / info product
Ask inside your course by embedding your Senja form
Automate a request 7 days after download of the info product
Share a link to your testimonial form over email or as a social post
Membership / community
Automate a request at the 2 month membership milestone
Combine with a survey to gather feedback
Add a link to your testimonial form in your menu
Ecommerce
Automate a request 3 days after the product arrives
Freelance
Just delivered an outstanding project? Share your Senja form while your client is still buzzing with excitement about their new website or stellar business results
After a big customer win, like when they've used your product to hit an impressive milestone or achieved something meaningful with your service
SaaS / CRM
Right after an amazing support interaction where you went the extra mile to solve their problem creatively. In fact you can automate this with Senja
Automate a request 24 hours after upgrade
Automate a request after the customer uses a new feature for the first time
Newsletter
Automate a request after 3rd click from the newsletter
Coaching
Send a request after the third call
Alternatively ask during the call and clip out your client's reply
Now you now when to ask, you might want to know how to ask.
With Senja, you can automate your testimonial request at the perfect time with our powerful Zapier integration.