You can restore a deleted form and its associated testimonials by contacting our support team. This process is handled by support and is not available as a self-service option.
What happens when a form is deleted?
When you accidentally delete a form, both the form and all testimonials collected through that form are removed from your account. This can happen when:
Clearing your browser cache
Accidentally deleting the wrong form when managing duplicates
Bulk operations that affect multiple forms
Don't worry - our support team can restore both your form and its testimonials in most cases.
How to request form restoration
To restore your deleted form and testimonials, contact our support team and provide the following information:
Required information
Form details: The name or URL of the deleted form (if you remember it)
Deletion timeframe: When you deleted the form (approximate date and time)
Testimonial details: Names and email addresses of customers who submitted testimonials through this form
Email notifications: Forward any email notifications you received from Senja about testimonials collected through this form
Additional helpful information
Screenshots of the form or testimonials (if available)
Description of what happened when the form was deleted
Your Senja account email address
Restoration timeline
Our support team typically responds to restoration requests within a few hours during business hours. In most cases, we can restore your form and testimonials the same day you contact us.
The restoration process includes:
Recovering the deleted form with all its customizations and settings
Restoring all testimonials that were collected through the form
Maintaining the original submission dates and customer information
Prevention tips
To avoid accidentally deleting forms in the future:
Be careful when editing your forms - double-check which form you're working with
When creating duplicates, clearly name them before deleting the original
Avoid clearing browser cache while working in the form editor
Consider using form version history instead of deletion when making major changes
Need to recover individual testimonials?
If you only need to restore specific testimonials (not an entire form), check our guide on how to recover a deleted testimonial.
Contact support
Ready to restore your form? Contact our support team with the required information above. We're here to help get your testimonials back quickly.