When you use a testimonial collection form to request a video testimonial, you may be prompted to record and submit multiple videos. This article explains why this happens and what to do.
Why this happens
Our testimonial forms allow creators to ask multiple questions. If a creator has included more than one video question in their form, you will be prompted to record a separate video for each one.
Senja does not automatically merge these videos into a single file. Each video is uploaded separately.
For more information on how to download your video testimonials, please see our article on How do I download (export) my video testimonials?