Manage testimonials

What do approved and unapproved mean?

When someone submits a testimonial, Senja marks it as unapproved so you can review it before sharing.

Before you begin: You’ll need access to the form settings if you want to enable auto-approval.

Approved testimonials

  • Can be seen in all accounts

  • Can be seen in the Chrome Extension

  • Can be used in the Studio

  • Can be shared with a link

Unapproved testimonials

  • Can be seen in your account

  • Cannot be used in the Studio

  • Can be shared with the share link

Where do you see the status?

  • Go to your Proof page: https://app.senja.io/

  • On the right side of each block, you can see if it's approved or unapproved

  • Click on the testimonials to read/review the testimonial

How to approve unapproved testimonials in bulk

  • Go to your Proof page: https://app.senja.io/

  • Filter the status to show only Unapproved ones

  • Select all, using the checkbox next to Filter

    • You can also select some of them by clicking the checkbox one by one

  • Click Approve on the bottom popup toolbar

You can also unapprove approved testimonials using the same way.

Enable auto-approval for a form

  • Go to your Forms page: https://app.senja.io/forms

  • Edit your form

  • Go to Settings tab

  • Enable (put the toggle on) the Approve testimonials

  • This will automatically publish 4-5 star video reviews to your widget.

Tip: You can also enable auto-approval during imports to publish testimonials without manual review.

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