How to transfer ownership of my Senja account

Transferring account ownership allows you to hand over full administrative control of your Senja account to another person.

Reasons of transfer

There are multiple reasons of transfer:

• The current project owner is leaving your company

• The company is acquired by other companies and the Senja account is managed by different person from the acquiring company

• You are the previous owner but you want to give the responsibility to someone else in the team

How to transfer ownership

Account ownership transfers must be handled by our Support team for security reasons, you need to submit a request for this:

1. Contact Senja support

2. Provide these info:

   • The email address of the current account owner (admin)

   • The email address of the person who will become the new account owner

   • Is there a need to transfer the subscription as well, or it's just the project

     • If you are not moving the subscription, the project will be under the Senja plan of the new owner (e.g. if the new owner is on Free plan, the project will be under Free plan)

     • If you are also moving the subscription, the billing details and notification will be moved from the old owner to the new one

3. Wait for our team to process the transfer

4. Our Support team will verify the request and complete the ownership transfer for you.

What happens after the transfer

Once the transfer is complete:

• The new owner will have full control of the account

• The previous owner will lose administrative access

• All account settings, projects, and data remain intact

Transferring individual workspaces

If you only need to transfer a specific workspace or project (not the entire account), you can request a project transfer instead. This allows you to:

• Move individual projects to different Senja accounts

• Transfer projects to free accounts

• Keep other projects in your current account

Learn more about projects transfers in this detailed guide.