How to transfer a workspace or project to another Senja account

Need to move a workspace or project to a different Senja account? This guide explains how to transfer individual workspaces or projects to another account.

Workspace transfer vs. account transfer

There are two types of transfers available in Senja:

• Account transfer: Transfers ownership of the entire account and all its workspaces to another person

• Workspace transfer: Moves a specific workspace or project to a different Senja account while keeping other workspaces in the original account

This article covers workspace transfers. If you need to transfer your entire account, see How to transfer ownership of your Senja account.

What you need for a workspace transfer

To transfer a workspace or project to another Senja account, you'll need:

• Email address of the current workspace owner

• Email address of the destination account (where the workspace will be moved)

• Name of the specific workspace or project to transfer

How to transfer a workspace

Workspace transfers must be handled by our support team for security and billing reasons.

To request a workspace transfer:

1. Contact Senja support

2. Specify that you want to transfer a workspace (not the entire account)

3. Provide the current workspace owner's email address

4. Provide the destination account's email address

5. Include the name of the workspace or project you want to transfer

6. Wait for our team to process the transfer

Our support team will verify the request and complete the workspace transfer for you.

Transfer to free accounts

You can transfer workspaces to both paid and free Senja accounts. When transferring to a free account:

• The workspace will be subject to free plan limitations

• Premium features may become unavailable if the destination account doesn't have a paid plan

• The workspace will be limited to 15 testimonials on the free plan

What happens after the transfer

Once the workspace transfer is complete:

• The destination account owner will have full control of the transferred workspace

• The workspace will no longer appear in the original account

• All testimonials, forms, and settings within the workspace remain intact

• Billing for the workspace will be handled by the destination account

• Team members will need to be re-invited to the workspace in its new location

Important considerations

Billing impact:

• The original account will no longer be charged for the transferred workspace

• The destination account becomes responsible for any applicable charges

• If transferring from a paid plan to a free account, some features may become unavailable

Access changes:

• Team members with access to the workspace will lose access after transfer

• The destination account owner will need to re-invite team members

• Existing sharing links and embeds will continue to work

Questions about workspace transfers? Contact our support team for assistance.