How to edit a testimonial

You can edit a testimonial's text, rating, images, and other details after it's collected. You can also highlight the best parts, add translations, and make a shorter version for places where space is tight.

Edit a testimonial

• Go to your Proof page: https://app.senja.io/

• Click the testimonial you want to edit

• On the customer details, click Edit

  

• Make your changes and click Save

What you can edit

These are the parts that you can edit:

• Customer information (name, photo, company, social media), on the left side of the customer details page

• Testimonial Title

• Rating

• Testimonial text

• Highlights in the text, see Highlight the best parts

• Images

• Language

• Testimonial Source

• Source URL

• Date the testimonial was submitted

• Translations (Pro plan only), see Add translations

Some notes:

• You can only edit the text of the answer to the primary question

• Editing a video testimonial? See Everything I can do with video testimonials

Highlight the best parts

Highlights mark the key line in a testimonial, so readers can scan a page full of testimonials and still catch the important bit. For ideas on what to highlight, read our guide to testimonial highlights.

• Open the testimonial and click Edit

  

• Select the text you want to highlight

• In the formatting menu, click the highlight marker. You can also make text bold or italic from here

  

• Click Save

  

Use highlighted testimonials in widgets

• To show only testimonials that have highlights, go to Studio: https://app.senja.io/studio

• Open your widget or Wall of Love and click Select Testimonials

• Go to Filters → Highlights → Only with highlights

• Click Save Filters (Auto-add mode) or Save Selection (Manual selection mode)

  

Some widget styles are built for highlighted testimonials. In Studio → Widgets, pick the Highlights only label to see them.

Add translations

Add other language versions of a testimonial, so you can show the right one to the right audience.

• Open the testimonial and click Edit

  

• Click Add translation and choose the Language

  

• Click Generate Translation

  

• Review the result and click Add Translation if you're happy with it

  

• Switch between languages from the testimonial

  

Create a shorter version

Need a short quote for a landing page but want to keep the full testimonial? Edit a copy, not the original. When you create a copy of verified testimonial, the duplicate will be unverified and the original stays verified.

• Open the testimonial and click Duplicate

  

• Add a tag to the duplicate, for example Duplicated, so you can tell the two apart

  

• Click Edit on the duplicate

  

• Remove the sentences you don't need and click Save

• Filter by that tag (e.g. Duplicated) when you add testimonials to a widget or Wall of Love

Edited something by mistake?

Saving an edit replaces what was there before. Senja doesn't have:

• An undo button

• A way to restore the original wording

• A revision history

If you know what it said before, click Edit, paste the original text back in, and click Save. You might find the original wording in:

• The email notification for the new testimonial, if it came from a Senja form

• The source platform, if it came from an import

• A CSV export, if you exported your testimonials before

• The original screenshot, if you imported it from an image

• Your Slack notifications, if you connected Senja to Slack

When your customer wants to change their testimonial

A new submission doesn't replace the old one. Each one is saved as a separate testimonial.

If a customer wants to fix a typo or update what they said, ask them to contact you, and edit it for them.