How do I set up Coupon Code rewards?

Want to sweeten the deal for people leaving testimonials? Coupon Code rewards let you offer a discount code right after someone submits. They'll see it on the thank-you screen and get it in an automated email too.

Setting up your Coupon Code

• Head to your Forms dashboard

• Pick the form you want to add rewards to

• Click the ⚙️ icon and choose Edit

  

• Stay at the Rewards tab

• Select the Global Reward → Coupon Code

• Type your coupon code in the Coupon Code field

• Add a Reward Description to tease what they'll get

  This shows up on the welcome screen. Use the Reward Description to get people excited without spoiling the surprise. Try something like: "Submit your review to unlock an exclusive discount!"

  Don't put the actual code here, save that surprise for later.

• Turn on the Limit to video testimonials only toggle if you only want video submitters to get the code

• Save your changes and you're done!

  

What your customers see

After someone submits a testimonial, they'll see the coupon code in two spots:

• Thank-you screen: The code pops up right away on the Thank you & word of mouth page

  

• Automated email: If you've made the email field required, Senja fires off a thank-you email with the coupon code

  

Good to know

No expiry tracking

Senja shows the code but doesn't check if it's expired or how many times it's been used. You'll need to track that in your own e-commerce or billing system.

Same code for everyone

Global rewards give the same code to all customers. Need unique codes for each person? You'll have to manage that outside Senja.

Email field is a must

To send codes via email, your form needs a customer email field and it has to be required.

Troubleshooting

If customers aren't seeing the code after submitting a video testimonial:

• Check the Limit to video testimonials only toggle

• Turn it off if you want everyone (text and video) to get the reward