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Import testimonials
Import testimonials: review sites
Import testimonials from Apple’s App Store

You want to import testimonials from Apple's App Store.

Can I…

Pull in all my App Store review?

Yes

Pull in a single App Store review?

Yes

Autosync my testimonials from the App Store?

No

No worries, Senja makes it very easy to quickly import App Store reviews as testimonials.

Senja

Go to https://app.senja.io/

1. Click on Import

2. Click on Import from web

3. Select app store and paste your App Store reviews URL

4. Click on Import testimonials

You're done! Now your app store reviews will show up in your proof.

Troubleshooting Import Issues

Having trouble importing your App Store reviews? Here are solutions to the most common problems:

Problem: Missing reviews or partial imports

Why this happens: The App Store shows different reviews based on your region. Users in different countries see only reviews from their specific App Store region.

Solution:

  1. Check which App Store region you're viewing by looking at the URL (e.g., apps.apple.com/us/app/ for US, apps.apple.com/fr/app/ for France)

  2. Try switching to different regional App Store URLs to import reviews from other countries:

    • US: apps.apple.com/us/app/your-app

    • UK: apps.apple.com/gb/app/your-app

    • France: apps.apple.com/fr/app/your-app

    • Australia: apps.apple.com/au/app/your-app

  3. Import each regional URL separately to get reviews from different countries

Remember: Each App Store region has its own set of reviews. To get all your reviews, you may need to import from multiple regional URLs.

Problem: Import hangs or keeps spinning

Why this happens: Network connectivity issues, browser problems, or issues accessing the App Store URL.

Solution:

  1. Check that your App Store URL is correct and accessible in your browser

  2. Try refreshing the page and starting the import again

  3. Clear your browser cache and cookies, then try again

  4. Try using a different browser

  5. Check your internet connection

  6. Wait a few minutes and try again - sometimes Apple's servers are temporarily busy

If the problem persists, see our guide on how to fix network errors.

Problem: No reviews importing despite valid URL

Why this happens: Your app might not have public reviews yet, or the reviews might be in a different App Store region than the URL you're using.

Solution:

  1. Verify your app has reviews by visiting the App Store page directly

  2. Check if reviews are visible in the "Ratings & Reviews" section

  3. Try different regional App Store URLs (see the missing reviews section above)

  4. Make sure you're using the main app page URL, not a specific review URL

  5. Check that your app is publicly available and not in a pre-release state

Still having trouble?

If none of these solutions work, please contact our support team with:

  • Your Senja account email

  • The App Store URL you're trying to import

  • A description of the specific problem you're experiencing

You can also explore other import options if you continue having issues with App Store imports.

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