About forms

What is the video setup on Senja form?

In Senja form, you can add your own CTA video to attract your customers in completing the form. Your customers can also leave video testimonials on this form.

Adding your video to Senja form

You can setup a welcome video from here:

  • Go to your Forms page

  • Edit your form, go to Form tab

  • Scroll down to Welcome page slide

  • Click Record a welcome video

  • You can do the same with Thank you & word of mouth page and Record a thank you video

  • Click Save changes when you finish editing

The video will be shown as follows:

  • Ratio 5:4 in landscape mode

  • You can put the toggle off on Fit video to screen to display the original size

  • The frame will stay in the same size, but your video will be shown in its original ration, with black bars on top/bottom

Video format recommendation for your customer

To ensure good visual when adding testimonials to your widget, we recommend you to set a video requirements to your customers (add this quick info in your form question).

The golden rule is:

  • To have the same format: portrait only or landscape only

  • It's to ensure consistent look on your widget

However, we recommend portrait video rather than landscape:

  • When video testimonials are paired with long text testimonials on your widget, the frame size will follow the long text

  • Portrait orientation prevents parts of your video from being cut off and avoids black spaces

  • Ratio 4:5 or 6:9 will work well

  • Minimum resolution of 1080 would avoid pixelated view

  • Make sure the face/body is centered

Was this helpful?