Import testimonials from Fiverr

You want to import testimonials from Fiverr.

Can I…

Senja makes it easy to import testimonials from your Fiverr profile. Here's how to do it correctly and troubleshoot common issues.

Senja

Go to https://app.senja.io/

1. Click on Import

2. Click on Import from web

3. Select Fiverr and paste your Fiverr profile URL

4. Click on "Import testimonials"

5. Select the testimonials you want to import

You can also turn on auto-sync at this time. This will automatically pull in future reviews.

6. Click on "Import testimonials"

Correct URL Format

To import successfully from Fiverr, you must use the correct public profile URL format:

✅ Correct format:

• https://www.fiverr.com/your-username

• https://fiverr.com/your-username

❌ Incorrect formats that won't work:

• https://www.fiverr.com/agencies/your-agency (agency URLs)

• https://fr.fiverr.com/your-username (locale-specific URLs)

• https://es.fiverr.com/your-username (locale-specific URLs)

• URLs with additional parameters or paths

Troubleshooting Common Issues

"Something went wrong" error

If you see this error message:

1. Double-check your URL format matches the correct pattern above

2. Make sure you're using www.fiverr.com instead of locale-specific versions

3. Try removing any extra parameters from the URL

4. Wait a few minutes and try again, as there may be temporary connectivity issues

Import taking too long

If the import process seems to hang:

1. Wait up to 2-3 minutes for the import to complete

2. Refresh the page and try again

3. Consider using manual import as an alternative

No testimonials found

If Senja can't find testimonials on your profile:

1. Verify your Fiverr profile is public and has visible reviews

2. Check that you're using your personal profile URL, not an agency URL

3. Make sure you have reviews on your profile that are publicly visible

Alternative Import Methods

If you're still having trouble with direct import, you can use these alternatives:

• Manual import: Use our manual import feature to copy and paste individual testimonials

• Chrome Extension: Use our Chrome Extension to capture testimonials directly from the Fiverr page

• CSV upload: If you have multiple testimonials, consider using our CSV import feature