What to do if my signup/upgrade payment failed?

Payment failures during signup or upgrade are usually declined by your bank for reasons like insufficient funds, fraud protection, or an invalid CVV. A notification explaining the decline appears during checkout.

Steps to resolve payment issues

1. Re-enter your card details and try again

2. Try a different card

3. Contact your bank to check for blocks or restrictions

4. If your card details are correct and your bank confirms no blocks, contact our Support team for help