How do I cancel my paid plan?

You can cancel your Senja subscription yourself by following these steps:

1. Navigate to billing, or click here.

2. Click the Manage subscription button

1. Cancel your subscription in the Stripe customer portal

That's it! Your subscription will be cancelled and you won't be charged again. Your account will automatically downgrade to the free plan at the end of your billing period.

What about refunds?

If you'd like to request a refund for your subscription, we handle these requests on a case-by-case basis. Common situations where refunds are granted include:

• Immediate cancellation after upgrading

• Switching from monthly to yearly billing

• Account not actively used

• Business closure or financial hardship

To request a refund, email [email protected] with your account details and reason for the request. Our team will review and respond within 1-2 business days.

For complete information about the refund process and timeline, see our detailed guide: How to request a refund for your Senja subscription.

Questions?

If you'd like to send us feedback on improving Senja, please email [email protected] or use our contact form.