Why isn’t my widget showing up?
Why isn't my widget appearing?
Widget installation basics
Double-check your setup:
You copied the entire widget script? ✅
You placed the script inside
<body>
tag? ✅The Widget ID matches the one in your Senja account? ✅
Content Security Policy (CSP) check
If you have a content-security policy set up, you’ll need to make sure that your website whitelists the following Senja domains:
https://senja.io
https://widget.senja.io
https://static.senja.io
https://cdn.senja.io
https://ik.imagekit.io
How to see if you’re affected:
Open browser DevTools (F12)
Check Console for CSP violation errors
Add our domains to your website's security settings
Technical troubleshooting
Browser Compatibility:
Test the page in multiple browsers
Look for JavaScript errors in browser console
Ensure you’re using a modern browser (Chrome, Firefox, Safari, Edge)
We do not support Internet Explorer
Is Javascript enabled on your browser?
Testimonial filters
Does your widget show up in the Studio?
Do the testimonials in your widget match the filters you’ve selected?
Are your testimonials approved?