How do I send a thank you gift?
Thank you gifts are also known as testimonial rewards.
You can use an automation to send your customers a thank you gift when they leave you a testimonial.
Why send a gift?
Here's some reasons you might send a customer a gift:
Because you offered a gift to incentivize the customer to leave a testimonial
To "close the loop" after inviting a customer to leave a testimonial
To generate goodwill and word-of-mouth by delighting your customer
What can I send?
An example: Trigger an email with a $10 gift code from Tremendous each time you receive a testimonial. Here's some more examples of what you can send:
What should trigger the gift being sent?
We recommend sending a thank you gift when an a testimonial is approved rather then received. This ensures you can review the testimonial before the gift is sent.
Automate thank you gifts
Click on Automate
Scroll to Send thank yous
Click on Connect
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